The 10 Wastes of Lean Customer value is determined by what they are willing to pay for. At its most simplistic, waste in the Lean context is any element in a process that isn’t adding value for the customer of that process. Value and waste are inextricably linked. Eliminating waste is a means to achieving
“Going digital” has never been cheaper. Long gone are the days of high entry costs. The technologies that enable business transactions are plentiful and getting less expensive to acquire. Business models have evolved to the extent where it is as easy to lease or buy per use a digital system without high upfront costs. But
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As the pandemic subsides, there has been some level of return to normal. Meetings and face-to-face interactions in offices and factories are now little different from what they were prior to 2020. One legacy is the paradigm shift to remote online lean training. Surveys suggest that office workers spend about 1.5 days in the office
Based on the latest reports from the Intergovernmental Panel on Climate Change (IPCC), it’s clear that there’s no time to waste when it comes to reducing our carbon footprint. In order to be sustainable, businesses can no longer afford to operate using traditional methods. Actually, they need to become leaner and faster by reducing their
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Inefficient and broken processes can be a major source of frustration for employees and customers alike. They can lead to delays, mistakes, and missed opportunities. As a business owner or manager, it’s essential to be aware of the signs that your processes are broken so that you can take action to fix them. In this
Before online experiential learning, most training was a “sit-and-get affair”. You come to a classroom (in person or virtually), sit down for two hours or more, and get your brain filled with information. This is known as passive learning; you’re just trying to absorb what someone else is telling you. Ineffective training can cost a
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