A lot of companies talk about the benefits of Lean Management. But what do they mean by it? Too many companies focus on sales and marketing without thinking about how they can improve their processes and eliminate waste. It’s not enough to just add more people to your team. You need to rethink every process
How can I sustain my Lean Programme in 2023? Implementing a Lean programme is a great way to streamline your business processes and reduce waste. But sustaining it over time can be a challenge. In this blog post, we will explore some tips and strategies that can help you sustain your Lean Programme and continue
Call Centre A recent engagement with a call centre client involved looking at the task of processing claims. Unfortunately, in Ireland, many claims in this particular sector are submitted on paper forms. Our task was to map the process of approving these claims. Consequently, this would involve looking at all Lean tools including Kanban &
Could the Absence of a Kanban System be Consuming your Cash? Read More »
Volunteers A number of years ago, I was involved in setting up a local youth club. As a volunteer committee, we agreed to meet for one hour each week on a Wednesday at 8pm. But, we weren’t prepared for the work involved. This included policies, procedures, premises, insurance, Garda vetting and child protection training. Not
There is often a perceived ‘glass ceiling’ by frontline workers that presentations, meetings and systems are in the arena of management. In reality, many staff are uncomfortable in these areas. Recently, one of our programme participants was adamant from the outset that he would not be delivering a presentation in front of ‘strangers’. The concept
Only for Manufacturing? You may have thought that Lean process improvement was only relevant to manufacturing staff? It has certainly been our pleasure to train and mentor this group who completed the 2017 Spring training programme last week. Read about the excellent results they have achieved. A Diverse Group Let me introduce this group and briefly
Excellent Results from the Latest Lean Programme Read More »
