Continuous Improvement

Leaders Standard Work LeanTeams

Unlocking Success: How Leader Standard Work Drives Continuous Improvement and Boosts Business Performance

In my last blog, I wrote about how Standard Work can assist organisations in sustaining improvements. Following on from conversations I have had since then, I am staying with the Standard Work theme. This time, I am focusing on Leader Standard Work.  In particular, I will outline how it ensures leaders are more likely to

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Standard Work Leanteams

How Standard Work can help you to sustain improvements

How can Standard Work help you to sustain improvements?  In our LeanTeams practice, we work as a business partner to many organisations as Continuous Improvement Trainers and Mentors. Our goal is to empower everyone in the organisation to think and work smarter. However, we frequently hear that improvements have not been ‘kept up’.  Indeed, often

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Logbooks in pharmaceutical organisations

Do Logbooks still have a place in Pharmaceutical Organisations?

Are Logbooks still Relevant in Pharmaceutical Organisations? Over last few years, we have been working as a business partner with pharmaceutical organisations as Continuous improvement trainers, coaches, and mentors. As such, we coach people at all levels of the organisation in how to apply Lean Thinking to achieve improvement. In many respects, the types of

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Customer demand in call centre

How to Keep up with Customer Demand using Lean Tools and Systems

How can Lean Tools and Systems help keep up with customer demand and help improve your Customer Services (CS) Operations?  One of the many challenges of running customer service teams and operations is that demands on a team can exceed its capacity.  If you are lucky, your customers will be understanding and perhaps in the

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