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LeanTeams Logbooks in Pharmaceutical Organisations

Do Logbooks still have a place in Pharmaceutical Organisations?

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Are Logbooks still Relevant in Pharmaceutical Organisations? Over last few years, we have been working as a business partner with pharmaceutical organisations as Continuous improvement trainers, coaches, and mentors. As such, we coach people at all levels of the organisation in how to apply Lean Thinking to achieve improvement. In many respects, the types of …

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Customer Call Centre

How to Keep up with Customer Demand using Lean Tools and Systems

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How can Lean Tools and Systems help keep up with customer demand and help improve your Customer Services (CS) Operations?  One of the many challenges of running customer service teams and operations is that demands on a team can exceed its capacity.  If you are lucky, your customers will be understanding and perhaps in the …

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LeanTeams Continuous Improvement Program

How to Measure your Continuous Improvement Program

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Organisations use Continuous improvement Programs as a way of identifying opportunities for streamlining work, reducing waste and variation in processes.  Typically, methods such as Lean and Six Sigma, are used alongside or in addition to essential process driven improvements to find savings and growth opportunities.  Unlike process driven improvements, for example, audit non-compliances, customer complaints and …

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Digital Transformation

How Lean Thinking Makes Digital Transformation Successful

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“Going digital” has never been cheaper.  Long gone are the days of high entry costs.  The technologies that enable business transactions are plentiful and getting less expensive to acquire.  Business models have evolved to the extent where it is as easy to lease or buy per use a digital system without high upfront costs.  But …

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Employee Recognition Event

Employee Recognition Best Practice and Examples

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Why is it Important to Recognise Employees? The end of the year can be a hectic time for people in their personal and professional lives.  In many organisations, teams are working to tight deadlines to complete seasonal orders, to close year-end financial accounts and reporting. Despite this frenzy of activity, most organisations have developed traditions …

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LeanTeams are the partner of choice for organisations that see practical process improvement as part of what they do, who value people development, and value individual support to drive process excellence.

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