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Klimmek Furniture Office

Implementing 5S : The First Steps towards Improving Workplace Efficiency

Implementing 5S in your organisation is a practical and effective way to eliminate unnecessary waste. This systematic form of visual management uses everything from floor tape to operations manuals, and it stands for Sort, Set in Order, Shine, Standardise and Sustain. The implementation of 5S should be done in two stages: first, eliminate waste, and […]

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Kanban System in busy call centre

Could the Absence of a Kanban System be Consuming your Cash?

Call Centre A recent engagement with a call centre client involved looking at the task of processing claims. Unfortunately, in Ireland, many claims in this particular sector are submitted on paper forms. Our task was to map the process of approving these claims.  Consequently, this would involve looking at all Lean tools including Kanban &

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Rush to Solution

The Rush to Solution

The first step in any process improvement initiative is to define the problem or business opportunity.  However, companies often complete this step far too quickly.  In some cases, businesses try to find a rush to solution without really addressing the real issue. Lift Installation Paul was a recent case in point.  Paul had just commenced a

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