Nuala O'Hagan
Lean Business Consultant, Trainer & Mentor
I am an experienced trainer, consultant and change leader with 25 years’ experience across the financial services, pharmaceutical and biotech sectors. I specialise in continuous improvement, strategy, and organisational culture & behaviour. My passion is helping organisations to make work better – to help them build improvement and learning approaches that benefit both the organisations and the individuals who work there. As a trainer and mentor with LeanTeams, I get to do just that!
With qualifications in biology, coaching and psychology and experience across a range of technical and leadership roles in both service and manufacturing industries, I combine technical understanding with expertise in continuous improvement and cultural transformation. I have led multiple high-impact improvement initiatives, trained hundreds of employees in continuous improvement techniques and approaches, and designed and implemented an award-winning continuous improvement approach within a global financial institution—work recognised nationally with the Lean Business Ireland Enterprise of the Year award in 2019.
Crucially, I have also helped to make change really ‘stick’ by guiding senior leaders in understanding employee motivations and shaping organisational culture, enabling teams to thrive while navigating change and delivering measurable business outcomes.
I have presented widely on continuous improvement and organisational behaviour in Ireland and served on the Board of the Irish Centre for Business Excellence for 6 years.
Areas of Expertise:
- Lean Thinking
- Lean Training
- Pharmaceuticals
- Financial Services
- Mentoring and Coaching